Void a transaction
You will only be able to void a transaction prior to 10pm MT on the same day of the purchase, after which you may process a refund.
- Sign in at https://www.inviteright.com/login
- You will be on the My Events page. Click on the title that links to your event
- From this Event Details page, search for the guest response you wish to void.
- Clicking the Actions button next to that Guest response, select Delete from the drop down list.
- You will be informed that "Refunds prior to 10pm MST on the same day as the original transaction will be VOIDED for a $0.50 fee." By voiding the transaction before the purchase is fully processed, the credit card merchant fees will not apply.
- Click Refund & Delete and your guest's credit card will not be charged for the registration.
- Please note that if you click Delete Without Refund, your guest will be charged for the registration and the response record will be deleted from your Response list.