Error on page - My ID is on hold or has already been used

Reasons as to why your ID may not be allowing you to proceed forward to the next page:

  • Your ID may not be in the system. Please contact your event organizer to ensure they have included your ID in the list.
  • The ID you have entered does not match what we have in the system. Please contact the event organizer to ensure that they have entered your ID correctly - typos and missing "0's" are known to occur.
  • Your ID may have a restriction set to it. This may be due to outstanding fees to your organization, school, association etc. or the event organizer may have placed a restriction allowing you to only use your ID for a single registration. Please contact your organizer for details regarding your restriction.

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